Frequently asked questions.

Payment & Billing FAQs

All you need to do is log in to your account, click 'Account' in the menu tab and then select 'Payment Schedule'. Here you will be able to view your full payment schedule, including all past payments and all future scheduled payments for your current policy.

Your first payment will always be taken on the start date of your policy. You can then choose the date that all remaining policy payments are taken.

We don't offer an annual payment subscription, only a monthly payment subscription.

You can change your payment details by logging into your account. Click the 'Account' tab in the menu and then select 'Payment Method'.

There you will find a button that allows you to manage your payment method, which includes: payment date, new card details or switching between Direct Debit or card/debit card.

You certainly can. It's one of the unique features of Waggel and you can make as many changes as you like. Simply head over to your account and view your payment methods. From here, click 'Manage Payments' to change your payment date.

You certainly can. We also take Direct Debit.

You certainly can. We also take debit and credit cards.