Co-payment Explained

Co-payment means you pay a percentage of every vet bill you claim for. This is in addition to your excess.

Choosing co-payment reduces your monthly price, but it also means you’ll need to pay more when you make a claim.

How co-payment works

  • The £250 excess is taken first 

  • The 20% co-payment is applied after the remaining value of your bill

  • Your annual limit reduces by the amount we pay

Examples of what you would pay:

Example: £2,000 annual limit, £250 excess, 20% co-payment

Vet Bill

Your Excess

Your 20% Co-Pay

Waggel Pays

£500

£250

£50

£200

£1000

£250

£150

£600

£2,000

£250

£350 

£1,400

Policies starting on or after 9 December 2025 (Policy version 19 onwards)


Co-payment Example


Example 1:
First claim in a policy year

Mr. Green’s policy: £4,000 annual limit, £100 excess, 20% co-payment

First vet visit – £1,000 vet bill (new condition)

  • The £100 excess is deducted first

  • 20% co-payment is applied to the remaining £900 = £180

  • Mr. Green pays: £100 (excess) + £180 (co-payment) = £280

  • We pay: £720

  • Remaining cover: £3,280

Example 2: Follow-up visit for the same condition
Subsequent vet visits for the same condition in the same policy year (For example, a £500 vet bill)

  • No excess charged again (already paid this policy year for this condition)

  • 20% co-payment applied to the £500 vet bill = £100

  • Mr. Green pays: £100

  • We pay: £400

  • Remaining cover: £2,880

For policies starting before 9th of December 2025 (Policy version 18 and below)

Co-payment example

Mr. Green’s policy: £4,000 annual limit, £100 excess (Claim Contribution), 20% co-payment

Mr. Green receives his first vet bill of £1,000 for a new condition. Mr. Green will have to pay the Excess of £100 and 20% of the total bill, which is £200. That means Mr. Green’s total payment towards the bill will be £300 and we will pay the remaining £700. Mr. Green’s remaining Annual Limit for vet fees will be £3,100 for the rest of the policy period.

If Mr. Green has to take his pet back to the vet during the same policy period and receives a vet bill of £500 for the same condition, Mr. Green will only have to pay the 20% co-payment. That means, Mr. Green will have to pay £100 and we will pay the remaining £400.

His remaining Annual Limit for vet fees will now be £2,600 for the rest of the policy period.